The general practicioners have morning and afternoon consultation hours. Appointments are planned to last for 10 minutes. Please note: because of the corona virus we now temporarily plan for appointments to last for 15 to 20 minutes. To make the consultation hour as efficient as possible, the doctor’s assistant will ask for your reason of visit when you make the appointment. This makes it possible for her to plan the necessary consultation time. If you wish to discuss multiple questions, we like to know beforehand. This way the doctor’s assistant can take this into account and reserve extra time for you if necessary.

To make an appointment, you can use our e-health or app provision. You can also contact us by phone during available hours. It is usually possible to make an appointment for the same day if you call early in the morning. Appointments can be cancelled up to 24 hours in advance. In case of a later cancellation, we may have to charge you the costs.

The general practice-based nurse specialist for somatics, Elleke van Vliet, has a consultation hour for patients with chronic conditions: asthma/COPD (lung emphysema), diabetes and CVD-risk management.

The general practice-based nurse specialists for mental health care, Suzanne Schiereck and Heike Klinken, have consultation hours for mental health care.

If you want to make an appointment with Suzanne or Heike, you can also reach us all day.

Emergency

For emergencies and first aid you can come to us. If you or someone else calls in advance, we can prepare for you arrival. In case of a life threatening situation, please directly contact the national emergency number: 112.

Evening consultation hour (temporarily unavailable because of the corona virus)

The evening consultation hour is solely meant for patients who are unable to visit the consultation hour during working hours. This evening consultation hour takes place on Tuesday evening between 6pm and 8pm. Also for this consultation hour, you can contact the doctor’s assistant to make an appointment. The evening consultation hour is not meant for emergency cases.

Home visits

Home visits are done at the end of the morning and the beginning of the afternoon. If possible, we ask you to request a home visit between 8am and 11am.

There may be other reasons for you to appreciate the general practicioner making a home visit. For example, this may be the case after a hospitalization. It is not always clear for us when you are dismissed from the hospital and if you expect a home visit after your hospitalization. If you would like the general practicioner to visit you, don’t hesitate to call us.

Consultation by phone with the general practicioner

If you want to have a consultation with the general practicioner by phone, you can make an appointment for this via e-health or the app. The general practicioner will then try to call you during the reserved time slot. In other cases, you can also arrange a call back appointment with the doctor’s assistant.

Video calls

You can also request a video call. This can be arranged through the doctor’s assistant. She will make the appointment and give you instructions for the video call.

Changes personal data

We appreciate it if you let us know when your personal data, such as your address or phone number, change. Also when you change health insurance companies, for example, we would like to know this. Childbirth is not automatically communicated to us, so we want to ask you to tell us about the birth of your son of daughter as soon as possible as well.

External watch

During absence due to continuing vocational training or holidays, our colleagues from Medisch Centrum Hillegersberg (Tel: 010 – 890 25 06) and general practicioner C.J. Kuypers (Tel: 010 – 303 12 90) will keep watch for us.

In case of emergencies after 5pm and during the weekend, you can reach a physician on duty at the general practicioner’s center of the Franciscus Gasthuis. Telephone number: 010 – 466 95 73.

Website general practicioners’ center

Visiting address:

Kleiweg 500
Rotterdam